Shipping Policy

Last Updated: October 5, 2026

At Skin Craze, we aim to process and deliver your cosmetics and skincare orders as quickly and safely as possible.

Order Processing

Orders are generally processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

Delivery times may vary depending on your location, courier service, weather, holidays, and other factors beyond our control.

You will receive available tracking information once your order has been shipped.

Shipping Charges

Shipping charges are calculated and displayed at checkout based on your delivery location and order details.

Delayed or Lost Orders

If your order is delayed or appears to be lost in transit, please contact us with your order number. We will work with the courier service to help resolve the issue.

Skin Craze is not responsible for delays caused by incorrect addresses, courier issues, weather conditions, public holidays, or other circumstances beyond our control.

Incorrect Address

Please make sure your shipping information is correct before completing your order. If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.

For shipping questions, contact:

Email: skincraze@gmail.com